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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gail Coppola

May 4, 2026

5  out of  5
rating by Gail Coppola
"State Farm, Julie Carter and her office staff JulieAnn, Jacque & Donovan are very helpful and get whatever it is I need taken care of. We have been customers for 40+ years and always get great service. I would recommend them to anyone."
We responded:
"Gail, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Julie Carter’s Team—we are always here to help!"
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Dana brazelton

April 28, 2026

5  out of  5
rating by Dana brazelton
"Donovan, did an amazing job helping me get insurance for my car. He answered all my questions. Keep me informed through the process. Thank you again Donovan for the outstanding job."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Julie Carter’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Shelby Township ."
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Chris Okeh

April 26, 2026

5  out of  5
rating by Chris Okeh
"Donovan with Julie Cater of State Farm is tremendous, knowledgeable , caring agent to work with. I highly will recommend him to my families and friends."
We responded:
"Thank you so much for the 5-stars, Chris! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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John Prieto

April 26, 2026

5  out of  5
rating by John Prieto
"Donovan was the best. He saved me around 156 dollars a month and gave me better coverage"
We responded:
"We are grateful for your 5-star review, John! Thanks for taking a moment to share your positive rating of State Farm Agent Julie Carter’s Team here in Shelby Township . "
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Nancy Hanus

April 13, 2026

5  out of  5
rating by Nancy Hanus
"Jackie made this process seamless and easy, and was so pleasant to deal with."
We responded:
"Thank you so much for the 5-star rating, Nancy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Theresa Moore

March 6, 2026

5  out of  5
rating by Theresa Moore
"Amazing insurance agent. Been with her for years. Always friendly and professional and gets you best rates."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Julie Carter’s Team here in Shelby Township . "
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Brandy

January 27, 2026

5  out of  5
rating by Brandy
"Quick efficient but still pleasant and personable enjoyed working with her would definitely recommend"
We responded:
"Thank you for the fantastic review, Brandy! We are always here to help with your insurance needs here in Shelby Township . "
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Kimberly Rossman

December 4, 2025

5  out of  5
rating by Kimberly Rossman
"Got a great price for auto & rental insurance and now saving over $100/month from my previous insurance. Worked with Donovan on switching over - he was great to work with and very helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Andronika Calloway

December 3, 2025

5  out of  5
rating by Andronika Calloway
"From beginning to end the customer service was absolutely amazing. They made my transition from one company to them very easy and I’m super excited. Thanks to Julie and her awesome team for all their hard word."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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aniyah myelle12354

November 12, 2025

5  out of  5
rating by aniyah myelle12354
"Julie provided much information to my many inquiries. I was stressed about getting a new car and insurance quotes. She eased my stress by going above and beyond, answering all my questions and then some. Personable, prompt, and refreshing to talk to. Definitely appreciate her help :) !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Luis Rivera

October 30, 2025

5  out of  5
rating by Luis Rivera
"Jackie Makena was incredibly kind and responsive. She got back to me quickly with the quote and answered all my questions. Great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Praveen Kumar

October 28, 2025

5  out of  5
rating by Praveen Kumar
"It was nice working with jackie from Julie carter statefarm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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wtscheel1

October 23, 2025

5  out of  5
rating by wtscheel1
"Jackie helped me with an auto policy. Informative, quick and simple process"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jessica Harris

September 18, 2025

5  out of  5
rating by Jessica Harris
"Donovan did a great job on helping me get insurance today with a great price. Very nice and polite."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jessica & Melissa

September 18, 2025

5  out of  5
rating by Jessica & Melissa
"Donovan helped me out with insurance on my cars and renters insurance. Called me when he said he was going to call, very polite. He did a great job."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Miles Fomby

September 9, 2025

5  out of  5
rating by Miles Fomby
"Julie was a pleasure to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Gail Coppola

Gail Coppola

March 17, 2025

5  out of  5
rating by Gail Coppola
"Excellent customer service! Anyone that answers my call is very helpful & knowledgeable and takes care of my needs right away."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Matthew Schatmeyer

July 8, 2024

5  out of  5
rating by Matthew Schatmeyer
"Very impressive service. Their roadside assistance was remarkably professional. I thought I needed a tow? Lee hooked up jumper cables and big diesel ⛽️ fired up on first try! No tow needed. Knowledgeable staff at the office helped me through an at-work accident smoothly. The rates for the package 📦 of Renter's insurance + Auto Coverage beats the pants off their competitors !¡¡¡!!!!!! Thanks, SF. :^)"
We responded:
"Thank you, Matthew, for sharing your experience with our roadside assistance and insurance packages! We are elated to hear that Lee provided professional service and helped you avoid a tow. Our team is always here to assist you with any insurance needs. Thanks again for choosing us for your Renters and Auto Insurance! - Julie Carter - State Farm Insurance Agent, Shelby Township, MI"
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dabird62

November 24, 2023

5  out of  5
rating by dabird62
"Very friendly service. Helped me every step of the way. I highly reccomend dealing with her."
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Mica Springer

November 22, 2023

5  out of  5
rating by Mica Springer
"Julie has been our agent for well over ten years; she’s very knowledgeable and delivers excellent customer service. Highly recommend!"
We responded:
"Mica, it's a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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D'Andre Cooper

November 17, 2023

5  out of  5
rating by D'Andre Cooper
"Greatest agent I ever had. Absolutely love her."
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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John Pikur

November 17, 2023

5  out of  5
rating by John Pikur
"Once we switched to State Farm, because of Julie, we have never looked back. Always get answers and service we need immediately. As busy parents it’s very refreshing to not have “something else” to worry about. Julie and State Farm do that for us!!"
We responded:
"John, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs! "
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Julie M.

November 16, 2023

5  out of  5
rating by Julie M.
"Great office! My agent retired a few years ago and I was transferred here. Staff are always helpful when I call in or stop in."
We responded:
"We love seeing reviews like this, Julie! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
Profile photo of Jason Jones

Jason Jones

November 16, 2023

5  out of  5
rating by Jason Jones
"Julie and her team are great! They took the time to sit down with me and explain everything and also got me a great deal!!!"
We responded:
"Jason, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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D E

November 16, 2023

5  out of  5
rating by D E
"Julie is the best agent I have ever met! Very knowledgeable and helpful."
We responded:
"Thank you for taking the time to leave us a review. Our State Farm office in Shelby Township would be nothing without policyholders like you!"